• Forgot Your Password:
    If you forget your password, click “Forgot Password” on the login page. Enter your registered email address to receive a password reset link.

  • Resetting Your Password:
    Follow the link in the email and create a new secure password. For security reasons, reset links may expire after a limited time.

  • Unable to Access Your Account:
    If you cannot log in, check that you are using the correct email address and that Caps Lock is not enabled.

  • Suspicious Activity:
    If you notice unusual activity in your account, change your password immediately and contact Neesun Support.

  • Keeping Your Account Safe:
    Avoid using public Wi-Fi when logging in and always log out from shared devices.