Terms of Use
Neesun Marketplace
Last updated: March 2026
These Terms of Use govern your access to and use of the Neesun website and marketplace platform. By using Neesun, you agree to these terms.
If you do not agree to these Terms, you should not use the platform.
1. About Neesun
Neesun operates an online marketplace that connects buyers and independent sellers.
Neesun provides the platform and technology that allows sellers to create shops and list products.
Neesun is not the seller of items listed on the platform. Each seller is responsible for their own products, descriptions, customer service, and order fulfilment.
Transactions take place directly between buyers and sellers.
2. Eligibility
To use Neesun you must:
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be at least 18 years old
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provide accurate account information
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comply with applicable laws and regulations
You are responsible for maintaining the confidentiality of your account login details.
3. Account Responsibilities
When creating an account you agree to:
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provide accurate information
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keep your login credentials secure
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update your information if it changes
Neesun reserves the right to suspend or terminate accounts that violate these Terms.
4. Marketplace Role
Neesun acts only as a platform provider.
We do not:
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manufacture products
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inspect items
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guarantee product quality
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manage shipping or delivery
All product listings, descriptions, and fulfilment are the responsibility of the seller.
5. Orders and Transactions
When a buyer purchases an item:
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a contract is formed directly between the buyer and the seller
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the seller is responsible for processing and shipping the order
Neesun may provide tools that facilitate payments, messaging, and dispute resolution.
6. Payments
Payments are processed through secure third-party payment providers.
Neesun does not store full payment card details.
Payment processing fees may apply depending on the payment provider.
7. Fees
Neesun may charge platform fees or subscription fees for sellers as described on the website.
Fees may change from time to time. Any changes will be communicated through the platform.
8. Acceptable Use
Users must not:
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use the platform for illegal purposes
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upload misleading or fraudulent listings
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attempt to bypass platform payment systems
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interfere with the operation or security of the website
Accounts violating these rules may be suspended or permanently removed.
9. Intellectual Property
All content on the Neesun website including logos, design, and software belongs to Neesun unless otherwise stated.
Users may not copy, distribute, or reuse content without permission.
Sellers remain responsible for ensuring their product images and descriptions do not infringe third-party intellectual property rights.
10. Limitation of Liability
Neesun provides the platform “as is”.
We are not responsible for:
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product quality
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delivery delays
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disputes between buyers and sellers
However, we may assist in dispute resolution where possible.
11. Account Suspension or Termination
Neesun reserves the right to suspend or close accounts that:
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violate these Terms
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misuse the platform
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engage in fraudulent activity
12. Changes to the Terms
We may update these Terms from time to time.
The latest version will always be available on the Neesun website.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of courts in England and Wales.